Privacy Policy

Introduction

FX Rails AG ("we", "us", "our") is committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, and safeguard personal data in accordance with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR).

Data We Collect

We collect and process the following types of personal data:

  • Contact information (e.g. name, email address, phone number)
  • Company details (e.g. company name, address)
  • Payment and transaction data
  • Technical data (e.g. IP address, login information)
  • Usage data related to our services

How We Use Your Data

We use your personal data for the following purposes:

  • Providing and managing our payment processing services
  • Communicating with you about our services
  • Complying with legal and regulatory obligations
  • Detecting and preventing fraud and security incidents
  • Improving and developing our services

Legal Basis for Processing

We process personal data based on the following legal grounds:

  • Performance of a contract
  • Compliance with legal obligations
  • Our legitimate business interests
  • Your consent, where required

Data Sharing

We may share your personal data with:

  • Third-party service providers who assist in our operations
  • Financial institutions and payment networks to process transactions
  • Regulatory authorities and law enforcement agencies, as required by law
  • Other parties with your consent

International Data Transfers

We may transfer personal data to countries outside Switzerland and the European Economic Area (EEA). In such cases, we implement appropriate safeguards to ensure an adequate level of data protection.

Data Security

We have implemented appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.

Your Rights

You have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request erasure of your data
  • Object to or restrict processing
  • Data portability
  • Withdraw consent (where applicable)

To exercise these rights, please contact us using the details provided below.

Updates to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on our website.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

FX Rails AG

Färberstrasse 3, 8008 Zurich, Switzerland

info@fxrails.com

+41 79 247 2830