GDPR Policy

Introduction

FX Rails AG, a Swiss-based B2B payment provider, is committed to protecting the privacy and personal data of our clients and their customers. This privacy policy explains how we collect, use, share, and protect personal information in accordance with the General Data Protection Regulation (GDPR).

Data Collection and Use

We collect and process personal data necessary for providing our payment services, including:

  • Business contact information (names, email addresses, phone numbers)
  • Payment and financial information
  • Transaction data
  • Account login credentials

This data is used for:

  • Facilitating and processing payments
  • Providing customer support
  • Improving our services
  • Complying with legal and regulatory requirements
  • Preventing fraud and ensuring security

Legal Basis for Processing

We process personal data based on the following legal grounds:

  • Contractual necessity
  • Legal obligations
  • Legitimate business interests
  • Consent (where applicable)

Data Sharing

We may share personal data with:

  • Financial institutions and payment networks to process transactions
  • Service providers who assist in our operations
  • Regulatory authorities as required by law

We ensure appropriate safeguards are in place when transferring data outside of Switzerland or the EU.

Data Subject Rights

Under the GDPR, individuals have the right to:

  • Access their personal data
  • Rectify inaccurate data
  • Erase their data (in certain circumstances)
  • Restrict or object to processing
  • Data portability
  • Withdraw consent

To exercise these rights, please contact our Data Protection Officer.

Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure or destruction.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.

Updates to This Policy

We may update this privacy policy periodically. The latest version will always be available on our website.

Contact Information

Data Controller: FX Rails AG

Address: Färberstrasse 3, 8008 Zurich, Switzerland

Email: info@fxrails.com

Data Protection Officer: Jörg Boksberger

Email: joerg@fxrails.com

For any privacy-related inquiries or to lodge a complaint, please contact our Data Protection Officer or the Swiss Federal Data Protection and Information Commissioner.